“Setup was easy and Craver support has been super helpful converting customers to the app and improving the customer experience. Having a white label app has been critical. Craver was the best option we could find in terms of price…” — excerpt
Craver777 Hornby St Ste 1600, Vancouver, BC V6Z 1S4, Canada(800) 688-1916See hours ↗
AI writes each answer from Craver’s Google and Square reviews, in the reviewers’ own words: every quote is numbered and links to the full review. Every quote is checked against its review before an answer appears, and Craver can take any answer off this page.
The team here at Craver has been amazing for our coffee shop. The support team is always quick to answer any questions and very helpful. Highly recommend Craver for your mobile ordering needs (plus the customers really love the ease…★★★★★ Bibles and Coffee · Sep 2026See the answer and 7 quotesClose
As of 27 Oct 2026, 24 written reviews of Craver in Vancouver speak to customer service: 21 say yes, 3 say no.
Many call out the support team as responsive and helpful, saying the team is "always quick to answer any questions and very helpful"1 and that "Craver has been excellent to work with"2. Others simply state "Excellent customer service!"3 , while another praised team "is always on top of absolutely any questions I have"4 and found the "supper team is responsive and extremely professional"5.
Dissenting experiences. Not every reviewer agreed, with one saying they have been "deeply disappointed with the level of support and performance"6 and another criticizing "uneducated sale reps without a good tech background"7.
always quick to answer any questions and very helpful★★★★★ · Bibles and Coffee · Sep 2026 · Read the full review on Square ↗
Craver has been excellent to work with★★★★★ · Chris MacDonald · Sep 2026 · Read the full review on Google ↗
Excellent customer service★★★★★ · Randy Ryel · Jan 2026 · Read the full review on Google ↗
is always on top of absolutely any questions I have, everything runs smoothly★★★★★ · Crave · Oct 2025 · Read the full review on Google ↗
supper team is responsive and extremely professional★★★★★ · Pi Co. · Nov 2020 · Read the full review on Square ↗
deeply disappointed with the level of support and performanceCritical · ★☆☆☆☆ · MAJESTIC Tea & Tiffin · Apr 2025 · Read the full review on Google ↗
Uneducated sale reps without a good tech background drove the conversation frustratedCritical · ★☆☆☆☆ · Devon Yoo · Jun 2024 · Read the full review on Google ↗
The team here at Craver has been amazing for our coffee shop. The support team is always quick to answer any questions and very helpful. Highly recommend Craver for your mobile ordering needs (plus the customers really love the ease…
Craver has been excellent to work with. The team has worked hard to provide the best service, resources, and choices for our company. Thanks!
We used Craver for the first 2.5 years of our business and it went well. We received great support any time we needed and we had an easy to use app for our customers.
The service has excellent response times. Highly efficient in their responsiveness. They're also quick to getting things done too.★★★★★ EARLE'S RESTAURANT ON CRENSHAW · Nov 2025See the answer and 4 quotesClose
As of 27 Oct 2026, 9 written reviews of Craver in Vancouver speak to response time: all 9 say yes.
Reviewers describe the service as having "excellent response times" and being "highly efficient in their responsiveness"1, and note the team is "super responsive and helpful"2.
Ongoing support. Clients working with Craver over longer periods say the company stays responsive, noting they are "responsive with different app matters" over several years3, and that "the team is always available & really communicative"4.
excellent response times. Highly efficient in their responsiveness★★★★★ · EARLE'S RESTAURANT ON CRENSHAW · Nov 2025 · Read the full review on Google ↗
Super responsive and helpful★★★★★ · Mav's Top Buns · Aug 2026 · Read the full review on Google ↗
They're responsive with different app matters★★★★★ · Seth Weber · Mar 2025 · Read the full review on Google ↗
The team is always available & really communicative★★★★★ · Rory Beaupre · Feb 2025 · Read the full review on Google ↗
Elena and the support team at Craver have been great in our intro to helping us with our mobile app. Super responsive and helpful!
The service has excellent response times. Highly efficient in their responsiveness. They're also quick to getting things done too.
Such a pleasure working with Elena, Chloe, and all the folks at Craver. I'd recommend (without reservation) that anyone looking for an app for their coffee shop/restaurant reach out to these folks.
Great customer support and the admin panel was easy to learn how to use. Very affordable as well.★★★★★ Café Arnone · Oct 2020See the answer and 7 quotesClose
As of 27 Oct 2026, 24 written reviews of Craver in Vancouver speak to the app platform: 23 say yes, 1 says no.
One customer found the "admin panel was easy to learn how to use"1, while another called the "interface and user experience is easy and intuitive"2. Others echoed this, saying they had "an easy to use app for our customers"3 and that it is "easy to use, intuitive"4 with responsive support. One business owner noted the app is "user friendly for me and my customers"5, and another said "the app is easy to use"6.
A dissenting view. Not every review agrees, as one customer warned others to "be aware" and said not to "lose your money"7 on the app.
the admin panel was easy to learn how to use★★★★★ · Café Arnone · Oct 2020 · Read the full review on Square ↗
Interface and user experience is easy and intuitive★★★★★ · Cosi Restaurant Holdings LLC · Oct 2020 · Read the full review on Square ↗
we had an easy to use app for our customers★★★★★ · Rex Cotten · Jun 2026 · Read the full review on Google ↗
Easy to use, intuitive and their support team is very responsive★★★★★ · Caffè Sole · Jul 2020 · Read the full review on Square ↗
User friendly for me and my customers★★★★★ · Randall Ryan · May 2025 · Read the full review on Google ↗
The app is easy to use★★★★★ · Lou Rubin · Feb 2025 · Read the full review on Google ↗
Please be aware . Do not lose your moneyCritical · ★☆☆☆☆ · ishwari pandey · Nov 2023 · Read the full review on Google ↗
I talked to 5 different app development companies for my food business – I wanted a simple, clean and easy to use app where customers could order from us directly. And also affordable for me as the owner.
The team here at Craver has been amazing for our coffee shop. The support team is always quick to answer any questions and very helpful. Highly recommend Craver for your mobile ordering needs (plus the customers really love the ease…
We used Craver for the first 2.5 years of our business and it went well. We received great support any time we needed and we had an easy to use app for our customers.
We have used Craver to help build an app that integrates with SquarePOS. Couldn't be happier. The on boarding was easy and their support has been top notch, which is missing from most technology companies.★★★★★ Eric Huffman · Feb 2026See the answer and 6 quotesClose
As of 27 Oct 2026, 19 written reviews of Craver in Vancouver speak to onboarding process: 18 describe it positively, 1 critically.
One reviewer, however, said what was promised was never delivered and that staff were not trained well1.
Guided setup. Others called the onboarding easy, with support that was top notch2. One described their onboarding specialist as knowledgeable and friendly while preparing to expand their business3.
Ongoing support. Some reviewers said the onboarding team worked with them until all of their needs are met4, and another said the customer service and technical support teams provided exceptional support throughout the entire onboarding process5. One reviewer called the onboarding straightforward and noted the app was completed faster than other solutions with no initial set-up fee6.
Never delivered what was promised and stuff not trained wellCritical · ★☆☆☆☆ · Jerry G · Feb 2025 · Read the full review on Google ↗
The on boarding was easy and their support has been top notch★★★★★ · Eric Huffman · Feb 2026 · Read the full review on Google ↗
our knowledgeable★★★★★ · Info Roaster · May 2025 · Read the full review on Google ↗
They will work with you until all of your needs are met★★★★★ · John Arlo Medina · Apr 2025 · Read the full review on Google ↗
customer service and technical support teams provided exceptional support★★★★★ · Hardy Coffee · Oct 2025 · Read the full review on Google ↗
Onboarding was straight forward, they will complete your app faster than other solutions★★★★★ · Harley T · May 2021 · Read the full review on Google ↗
We were nervous about launching an app, and Craver made the process great! Our Square menu wasn't built for online ordering, but our onboarding specialist patiently helped us learn the techie side of what we needed to do to create…
Whole experience was fantastic. Very helpful through the whole process, kept everything on track, things moved quickly but efficiently. Would absolutely recommend and work with them again.
We have used Craver to help build an app that integrates with SquarePOS. Couldn't be happier. The on boarding was easy and their support has been top notch, which is missing from most technology companies.
We've been using Craver for our restaurant mobile ordering. The platform is really strong and anytime there is a little bug, their support team is quick to respond and resolve. And it integrates nicely with Square POS.★★★★★ Elias Zeina · Dec 2025See the answer and 5 quotesClose
As of 27 Oct 2026, 12 written reviews of Craver in Vancouver speak to Square POS integration: 10 say yes, 2 say no.
One reviewer said the platform "integrates nicely with Square POS"1, and another noted their app "works great with the Square POS"2. Another described loving "the POS integration"3, while a different business said they "used Craver to help build an app that integrates with SquarePOS"4.
Gift card limitation. One reviewer said customers cannot use gift cards on the app unless the business uses Square5.
integrates nicely with Square POS★★★★★ · Elias Zeina · Dec 2025 · Read the full review on Google ↗
works great with the Square POS★★★★☆ · Rui Costa · Apr 2025 · Read the full review on Google ↗
I love the POS integration★★★★★ · stephanie kayser · Feb 2025 · Read the full review on Google ↗
integrates with SquarePOS★★★★★ · Eric Huffman · Feb 2026 · Read the full review on Google ↗
customers cannot use gift cards on the app unless you use squareCritical · ★☆☆☆☆ · Sean Miller · Jul 2025 · Read the full review on Google ↗
We were nervous about launching an app, and Craver made the process great! Our Square menu wasn't built for online ordering, but our onboarding specialist patiently helped us learn the techie side of what we needed to do to create…
We have used Craver to help build an app that integrates with SquarePOS. Couldn't be happier. The on boarding was easy and their support has been top notch, which is missing from most technology companies.
We've been using Craver for our restaurant mobile ordering. The platform is really strong and anytime there is a little bug, their support team is quick to respond and resolve. And it integrates nicely with Square POS.
Setup was easy and Craver support has been super helpful converting customers to the app and improving the customer experience. Having a white label app has been critical. Craver was the best option we could find in terms of price…★★★★★ Bobwhite Lunch and Supper Counter · Oct 2020See the answer and 6 quotesClose
As of 27 Oct 2026, 10 written reviews of Craver in Vancouver speak to pricing: 7 say yes, 3 say no.
Several call it a strong value, with one saying Craver was "the best option we could find in terms of price"1 and another noting it is "Very affordable as well"2. One owner said the service is "more expensive than some but worth it for me"3, while another appreciated that the plan is "designed so you can actually use it instead of worrying if you are going to exceed your limit each month"4.
Pricing concerns. One felt that for the enterprise tier "it is somewhat lacking for the price"5, and another warned that the company will "raise the price to the point you as a small company can’t afford it"6.
Craver was the best option we could find in terms of price★★★★★ · Bobwhite Lunch and Supper Counter · Oct 2020 · Read the full review on Square ↗
Very affordable as well★★★★★ · Café Arnone · Oct 2020 · Read the full review on Square ↗
more expensive than some but worth it for me★★★★★ · James Williamson · Feb 2025 · Read the full review on Google ↗
you can actually use it instead of worrying if you are going to exceed your limit each month★★★★★ · Quixotic Bakery · Nov 2023 · Read the full review on Square ↗
Enterprise tier offers more features, but it is somewhat lacking for the priceCritical · ★★★★★ · Fairgrounds · Jun 2021 · Read the full review on Square ↗
raise the price to the point you as a small company can’t afford itCritical · ★☆☆☆☆ · Aaron Kell · Dec 2025 · Read the full review on Google ↗
I talked to 5 different app development companies for my food business – I wanted a simple, clean and easy to use app where customers could order from us directly. And also affordable for me as the owner.
Platform form is great. But these guys will hook you and raise the price to the point you as a small company can’t afford it.
Craver offers a decent app that works great with the Square POS. We have used Craver for almost four years, and have been satisfied with the app performance. Great app for a small business, without a large upfront cost of…
Attentive, and collaborative organization to partner with. Acts on requests and takes client's satisfaction seriously. Would recommend to any start up or small business.★★★★★ Armando Carrozza · Nov 2025See the answer and 4 quotesClose
As of 27 Oct 2026, 6 written reviews of Craver in Vancouver speak to partnership support: 5 say yes, 1 says no.
One client called it an "attentive, and collaborative organization to partner with"1, while another said the team was "responsive and great partners to work with in growing our business"2. A third reviewer said they would "highly recommend them" after an excellent experience3.
A dissenting view. Not everyone agreed, as one reviewer said Craver "never delivered what was promised" and found staff "rude and disrespectful"4.
Attentive, and collaborative organization to partner with★★★★★ · Armando Carrozza · Nov 2025 · Read the full review on Google ↗
responsive and great partners to work with in growing our business★★★★★ · Matthew Porter · Sep 2025 · Read the full review on Google ↗
would highly recommend them★★★★★ · Ethan Painter · Feb 2026 · Read the full review on Google ↗
Never delivered what was promised and stuff not trained wellCritical · ★☆☆☆☆ · Jerry G · Feb 2025 · Read the full review on Google ↗
We had an excellent experience with this team and would highly recommend them!
Attentive, and collaborative organization to partner with. Acts on requests and takes client's satisfaction seriously. Would recommend to any start up or small business.
have been a client of theirs for over 5 years, and in that time they have been responsive and great partners to work with in growing our business.
A few words from each review — the whole of it when it is short. The full review is where it was written, one click away.
“Setup was easy and Craver support has been super helpful converting customers to the app and improving the customer experience. Having a white label app has been critical. Craver was the best option we could find in terms of price…” — excerpt
“Overall supportive + responsive team. Minor glitches that could make guest experience more enjoyable (guest check out vs. creating an account - linking guests loyalty points to POS)”
“Great customer support and the admin panel was easy to learn how to use. Very affordable as well.”
“Easy to use, intuitive and their support team is very responsive.”
Most reviewers describe Craver as a responsive, supportive partner for building a restaurant or café ordering app, praising attentive onboarding specialists and support staff who guide owners through setup, even when integrating with Square POS or other systems. Many highlight smooth, reliable app performance, easy-to-use interfaces for both owners and customers, and seamless POS and delivery integrations like DoorDash. Long-term clients, some over several years, report consistent satisfaction and staff who work to meet ongoing needs. A smaller number of reviewers report serious problems, including rising costs, generic branding, login and checkout friction for customers, buggy menu features, gift card limitations, and a few describing poor training, rudeness, or feeling misled. Overall sentiment leans strongly positive, with service quality and partnership approach the most praised aspects.
These topics weren’t chosen by us — they’re what came up most across the 71 mentions we found and checked. Open one to filter the quotes above.