What people say about Yum Bakery

Most reviewers describe the staff as friendly and helpful¹, with greetings and quick service noted². Several call out the staff by name or group as especially kind, such as the shop owners being friendly and generous¹ and staff that are lovely, very accommodating . Others simply note the staff was very friendly and helpful³ or praise the awesome staff and staff that are friendly and always on deck to help out .

Complaints about service. One reviewer reported terrible customer service from literally everyone working front counter⁴, while another said staff was also quite rude when I complained about it⁵.

One reviewer found that products seemed like they had been frozen rather than freshly made¹, but many others say they love everything they make² and call it exceptional food³.

What people keep buying. Customers mention specific items they return for, such as the sourdough bread is to die for and the best cinnamon bun I've ever had , while another loved all the chocolate treats, especially the macarons⁴. Some highlight the baking quality itself, saying it is some of the highest-quality baking I've found in Calgary⁵.

Service and repeat visits. Several reviewers mention the service alongside the food, describing great vibe, delicious and unique food, awesome service⁶ and all delicious & great service⁷. One person who had a different bakery experience elsewhere noted they cannot understand Terry's bad experience, calling this bakery excellent from breakfast to the best desserts⁸.

Many customers praise it strongly, saying it is "the best sourdough bread in Calgary"¹ and that "the sourdough bread is to die for"². Others specifically call out the "olive sour dough bread"³ and say "fabulous sourdough bread"⁴ stands out among other treats.

Quality complaints. One reviewer found the bread "tasted flat and hard and was not at all what I expected"⁵, while another described a loaf that "tasted dry and looked like it was frozen not fresh"⁶. A different customer noted that the Country breads were "almost always burnt a bit"⁷, and someone else felt that a specific item "it's not "real" Challah" despite the high price⁸.

Overall, the sourdough in particular draws repeated loyalty, with one person saying they "drive across the city to get my hands on the Country Loaf sourdough"⁹, but the experience with other breads is not always consistent¹⁰.

Some customers found cakes disappointing, saying one cake "was dry, there is more icing than cake"¹, while another visitor felt a slice "was not that good. Nothing special"². A different reviewer described a cake as "covered in waxy and overly sweet icing with little to no actual cake"³, and one customer noted that cakes are "just that…cute" since "you dont really get alot of actual cake because its 70% icing/cream"⁴. One described a lemon coconut cake as "super refreshing"⁵, and another said their son called his birthday cake "the best cake he's ever eaten!!"⁶ A wedding customer said the "raspberry chiffon cake is stunning on its own"⁷, and someone else called the "royal hazelnut chocolate cake" the best item tried⁸. One called the "chocolate hazelnut royale cake" their favorite⁹, while another enjoyed "a thick chocolate cake with hints of Carmel"¹⁰.

One reviewer said a pie rang up higher than its sticker price, "told me the price was $32"¹, while another reported being "overcharged almost 30$"² without a response from management. A loaf of sourdough was described as costing "$8.95 for a loaf" yet seeming smaller than before³.

Value for the price. Several reviewers felt the items did not match their cost, such as an apple pie "not worth the hefty $20 price tag"⁴ or a challah where "the price was outrageous ($6.50)"⁵. Others called the bakery "on the expensive side"⁶ or said items were "overly expensive stale and old pastries"⁷.

Positive experiences. Other reviewers described prices as fair, noting "good prices"⁸ alongside quality treats, or a cake that was "great price"⁹.

Most reviewers describe a strong selection of quality baked goods, praising fresh breads, pastries, and sweets¹. Several mention a wide range of items such as bread, cheesecake, tarts, and macarons², along with a high quality of breads and pastries³. The bakery is also described as having a good selection of baked goods⁴ and a huge selection of great bread and baked goods⁵.

Other reviewers highlight specific favorites, saying cheesecake is to die for and jams are yummy⁶, that the baked items are always amazing⁷, and that everything was delicious⁸.

Very flavorful!"¹ , while another said "The food was terrific"². Others praised specific dishes, such as the toast with burrata, noting "you can taste the quality of their ingredients"³, and the breakfast items, saying "they always execute it well"⁴. Baked goods also draw praise, with one person calling them "Delicious baked goods!!!"⁵ One reviewer described receiving "overly expensive stale and old pastries, raw bread"⁶, and another, while still positive overall, found "little plastic piece in my brother's birthday cake"⁷. A separate review noted the prices, saying they are "on the expensive side, but I've tried most items here and they're really good"⁸.

The space is called "impeccably clean inside"¹ and simply "Very clean!"² , with a "nice location inside the market"³. Many note the atmosphere feels inviting, from a "warm, inviting environment"⁴ to a spot that is "such a welcoming restaurant"⁵.

Decor and staff. The decor is described as "clean and modern with a touch of warmth"⁶, and the establishment itself is called "very clean and friendly"⁷. Staff add to the welcome, being "friendly and always on deck to help out"⁸, while another visitor recalled meeting the owner who was "so kind" .