What people say about Enhance Dental Centre - Kitsilano, Vancouver

Most reviewers describe the reception staff as friendly and welcoming¹, with the front desk called "very friendly"² and "welcoming and organized"³. Patients describe feeling "heard, seen and comforted" by the front desk⁴ and say the receptionist was "very welcoming and made me feel comfortable"⁵. Several single out individual staff members, saying interactions at the front desk were "very friendly and welcoming"⁶ and that someone made them "feel comfortable" when nervous⁷.

Negative experiences. Some reviewers disagree, describing the staff as rude and unprofessional, saying "the receptionists are both very rude and unprofessional"⁸. Another reviewer said the front office "has no clue what is going on" regarding quotes and treatment⁹.

Many say he is 'the most knowledgeable, fast and caring dentist'¹, with 'excellent knowledge and experience in his field'². Others describe him as 'knowledgeable, gentle, and truly care about patient' needs³, and one calls the staff 'knowledgeable and capable'⁴. Another describes him as 'a genius dentist' with a hygienist who left the patient 'completely educated on what is needed'⁵, while someone else found him 'incredibly patient and knowledgeable'⁶ and explaining procedures clearly beforehand. One reviewer, however, states that 'Dr Pazhoh damaged and drilled multiple of my teeth without my consent'⁷, describing a negative experience that contrasts with the other accounts.

Many patients say staff 'genuinely care about their patients'¹ and made them 'feel comfortable'² during treatment. Patients with dental anxiety note the team 'really make you feel safe and take care of you'³, and others mention the staff 'did not shame me at all'⁴ about gaps in care. The doctor is described as someone who 'took the time to explain everything clearly'⁵ and treats patients with 'tenderness and great care'⁶, including elderly patients.

A dissenting view. At least one reviewer reports the opposite experience, stating the dentist 'damaged and drilled multiple of my teeth without my consent'⁷ despite having told the office they would not proceed with treatment until further review. This account stands in contrast to the many others describing attentive, consent-based care, such as one noting the hygienists are 'always willing to scale manually or apply desensitizing paste'⁸ for sensitive patients, and another who appreciated being treated 'with courtesy and professionalism'⁹ over several years.

Yes, reviewers describe the clinic as designed to put anxious patients at ease, with a clean, calming space and staff who make visits feel comfortable¹. Many patients specifically mention feeling nervous or phobic about dentists and still leaving relaxed²,³. The environment itself is described as clean, peaceful, and welcoming, with warm and attentive staff⁴.

Small comforts. Patients note details like TVs in the ceiling that help lower stress during procedures⁵, and describe the office as spotless and pleasant-smelling⁶. One patient who hates the dentist still said they feel at ease and confident every visit⁷, while another who has a fear of the dentist called it a comfortable environment⁸.

Most reviewers describe treatment here as both efficient and painless, though one recent visit was described as more painful than past experience¹. Many patients report procedures with no pain at all, such as wisdom teeth removal where one "didn't feel any pain and no swelling at all"², and a root canal that was "efficient and painless"³. Others mention treatments going "smoothly"⁴ and being "fast and professional"⁵.

Bigger procedures. Even more involved work is described without much discomfort, with one patient noting "hardly had any swelling" after a difficult wisdom teeth extraction⁶. A crown replacement was called "almost pain-free"⁷, and a broken tooth rebuild was described as "painless, fast, affordable"⁸. Another patient having a filling done called it done "with such care & efficiency"⁹.

He is called "very gentle and careful with ur teeth"¹, and another patient calls him "the most gentle, calm, knowledgeable and highly skilled dentist"². He is described as "extremely gentle and his bedside manner is excellent"³, and as having "gentle hands"⁴. Patients also note his precision, saying he "works with care and precision, which gives you confidence"⁵.

Surgical procedures. Even for more involved work, reviewers mention gentleness alongside skill, with one describing him as "agentle , confident and skilled surgean"⁶ and another noting the surgery "was quickly and expertly performed"⁷. A patient who feared dentists said he "is kind and has gentle hands"⁸, while another simply states he is "very professional and gentle"⁹.

One patient said their condition was well explained¹, while another noted staff do their best to explain everything². A patient who had teeth whitened said the hygienist took the time to explain everything to me³, and another said they were completely educated on what is needed for the health of their teeth⁴.

Explaining each step. Several reviews mention being walked through procedures step by step, with one noting they let the patient know every single step⁵ and another saying staff explain everything in detail or give you a heads up of the next step⁶. One long-time patient said the clinic provides education and information that I can understand and apply to my oral health⁷, and another mentioned insights into oral health that I hear from their hygienists⁸.

Other reviewers described feeling informed before and after procedures, calling the visits very informative before and after procedures⁹, and noting the dentist patiently explained the situation and the possible treatments¹⁰.

Most reviewers describe the hygienists as both thorough and gentle, though one review describes a hygienist as part of unprofessional service¹. Many patients highlight careful, detailed cleanings paired with a gentle touch², and note staff who were "very thorough" during appointments³.

Gentle with sensitive teeth. Several reviews mention hygienists handling sensitive mouths carefully, such as being "willing to scale manually or apply desensitizing paste"⁴, and one patient said their hygienist "has magic hands too! No pain at all"⁵. Another called the hygienist "gentle and very pleasant"⁶.

Professional and skilled care. Patients also describe the hygienists as highly skilled and attentive, with one saying the hygienist was "highly skilled, professional, and handled my case with great care"⁷, and another noting they were "completely educated on what is needed" for dental health⁸. One reviewer summarized that "the hygienists are thorough and friendly"⁹.

Most reviewers describe Enhance Dental Centre as giving clear treatment plans, with staff explaining procedures and options before starting work¹. One reviewer disagreed, saying treatment was done without consent and before they had done their due diligence².

Explaining before treatment. Patients mention that the clinic explains the whole process very well and lets them know every step³. Others note that the dentist explained everything clearly and made them feel comfortable⁴, and that the condition was well explained⁵. One review specifically states a clear treatment plan provided, flexible in planning treatments⁶.

Options and no upselling. Some reviewers say the team explained options thoroughly and did not try to upsell extra services⁷, while another appreciated not being prescribed unnecessary treatment type explanations during visits . Another patient said the dentist did a thorough analysis and came up with a great plan to resolve the issues⁸.

Yes, staff at Enhance Dental Centre are described as able to help anxious patients feel comfortable¹. Patients with dental anxiety describe the team helping them feel safe and taken care of², and explain procedures clearly to ease nerves³. Dentists and assistants are credited with making nervous patients feel totally at ease and comfortable to ask questions⁴, and with being respectful of phobia issues⁵.

Easing specific fears. One patient who feared dentists throughout their life said they were glad to be treated with gentle hands⁶, while another who put off treatment due to fear described a comfortable environment⁷. Another anxious patient noted staff explained everything in such a calm and great manner⁸, and someone who showed up very anxious before surgery still found the experience worth noting⁹.