Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“I have been coming to see Mark and Dr Grass for many years and them and the entire particle are fantastic. They never insist on unnecessary procedures. the clinic uses modern technology, has comfortable chairs and I enjoy watching Netflix…” — excerpt
“Thank goodness for Dr. Graas and team. I broke filling off my front tooth and I quickly got an appointment to have repaired. I have been a patient for so many years; first with Dr.” — excerpt
“Dr. Graas has been our family dentist for about 7 years and we couldn't be happier. It's always a welcoming environment and the patient care is next level.”
“I have been going to Dr.Graas since they were located in Suncor a decade ago, and I love my hygienist Mark. In my experience they are one of the few dental clinics that do not try and get you to…” — excerpt
“Dr Grass and her team really care about their patients as people and are very professional. I have been a patient for eoght years and the reconstruction of my teeth and bite which has made a big difference for me…” — excerpt
“I have been with Eau Claire Park Dental since they started and could not be happier. I've recommended several people to them and will continue to do so. Everyone I have recommended speaks very highly of Dr Graas and all…” — excerpt
“I've had this place as my dentist since 2006, now they won't cover the Canadian Dental Plan so I had to find a new dentist that did. Very bad on there part as being on a seniors pension you would…” — excerpt
“At Eau Claire Park Dental you will be taken care of. I have been their client for years & can say only positive things. Laura at reception is very helpful and knowledgeable. Dr Graas is very professional & kind.” — excerpt
“I have been going to this practice for many years, even before they moved to Eau Claire. All the staff are friendly and professional. I always leave feeling well taken care of.”
“I've been a patient at this practice for decades, first with Dr. Swanlund, and now with Dr. Graas. I've had the same hygenist, Mark, for almost that whole time as well.” — excerpt
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.