“Super lovely people very organized excellent care”
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“Super lovely people very organized excellent care”
“Excellent service and appointment scheduling”
“Over the holidays, I chipped my front tooth. Thank you, Laura, for booking me in immediately after the break. I was worried as the chip was large and Tracey put me at ease right away assuring me it was fixable…” — excerpt
“Thank goodness for Dr. Graas and team. I broke filling off my front tooth and I quickly got an appointment to have repaired. I have been a patient for so many years; first with Dr.” — excerpt
“Dr Graas and her team are truly amazing I called in at 7am one morning about a chipped tooth and asked to come in at 10am the same day Dr Graas quickly diagnosed the issue, 45 minutes my tooth was…” — excerpt
“Able to sneak in appointments occasionally. Super friendly staff with well explained experience!”
“I received an appointment the day after I called.”
“Been seeing them for many years, really great team. I have some dental challenges, they are always willing to squeeze in my last minute issues and answer my many questions!”
“Very pleasant and professional - I've been going to them for years. I've had a couple of recent urgent/emergency situations and they have been extremely responsive and helpful.”
“I called in the afternoon and needed an appointment the next day as I had an issue and they very kindly got me in right away. I have been coming here for many years and my experience has always been…” — excerpt
1 of 145 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 263 mentions we found and checked. Open one to filter the quotes above.