“Staff are pleasant to deal with, hygienists are well trained and very skilled, offices are equipped with the latest equipment. Dr. Graas is an excellent dentist.”
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“Staff are pleasant to deal with, hygienists are well trained and very skilled, offices are equipped with the latest equipment. Dr. Graas is an excellent dentist.”
“Staff is amazing, very knowledgeable, caring and personable, my whole family is totally pleased with the care and service received”
“My recently visited was terrific. Mark has a wonderful sense of humour &Dr. Gaas has replaced a crown exceptionally. The staff was friendly and welcoming as always. I was impressed with the level of care and attention to detail they…” — excerpt
“A very detailed and thorough initial exam. The tools and technology are up to date. I've heard the new Guided Biofilm therapy is an improved way to clean your teeth especially for those that have sensitive teeth.” — excerpt
“I am always impressed with the quality of the service provided. You guys are doing a fantastic job. All the staff is very experienced.”
“Fantastic team and a beautiful office. Very thorough and detailed in their approach.”
“Very knowledgeable and kind staff, gentle dentistry, attention paid to individual needs and the focus is on improving dental and overall health. Cosmetic element is important of course but unlike many practioners their first priority is treatment not optional enhancements.”
“Dr Graas is fantastic, super knowledgeable and willing to take the time to explain things to you. Jen is the best hygienist with her attention to detail, her kindness and her knowledge.” — excerpt
“This was my first time to visit and they were all kind and made my first visit a great experience. Laura and Dr. Graas really focused on the details, they would explain to me in detail the result of my…” — excerpt
“Thank you Eau Claire Park Dental for helping me overcome my fear and anxiety when it came to going to the dentist. Now I look forward to my appointments and am confident in the skill and expertise of all the…” — excerpt
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.