“The dental care itself is excellent as Dr. Graas is very particular and experienced. However, I was disappointed by the lack of professionalism by the receptionist regarding patient privacy and respect.” — excerpt
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“The dental care itself is excellent as Dr. Graas is very particular and experienced. However, I was disappointed by the lack of professionalism by the receptionist regarding patient privacy and respect.” — excerpt
“Everything about the practices is very professional the ultimate in expertise, I would highly recommend Dr Graas”
“Professional, friendly, and skilled.....I would highly recommend Eau Claire Park Dental, and their staff, to anyone seeking a better dental experience.”
“Dr. Graas and her dental assistant were extremely thorough, kind, and patient with me! They spent considerable time assessing and informing me about my dental situation.”
“I can’t say enough good things about Dr. Graas. The only reason I make the trek downtown for dental appointments is because of her. She’s incredibly understanding, empathetic, and professional — a rare combination that makes all the difference.” — excerpt
“I've been a client of this office for 25 years: Gail, Jenn and the saber toothed, painting old guy. The professionalism, efficiency and work has always been top notch. I have a cleaning, x-rays, exam and many filling due for…” — excerpt
“Absolutely excellent and extremely professional. Thank you”
“I went to the Eau Claire Park Dental for the first time in November on a recommendation from a friend. I was not disappointed. From kindness, professionalism, and diligence, they are a type of dental shop it would convert the…” — excerpt
“I came here for emergency dental work. Dr Graas was very professional and knowledgeable and took great care of me! All the staff have been wonderful here. 10/10”
“Eau Claire Park Dental is a very professional dental practice with long term employees. I would recommend them.”
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.