“The staff are great and I love my dentist! She's very clever and does excellent work!”
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“The staff are great and I love my dentist! She's very clever and does excellent work!”
“I have been coming here for 20+ years and Dr Graas is the best dentist. Very kind and gentle. All of the staff that work here are great and do a wonderful job. .”
“Over the holidays, I chipped my front tooth. Thank you, Laura, for booking me in immediately after the break. I was worried as the chip was large and Tracey put me at ease right away assuring me it was fixable…” — excerpt
“First class dental office. They use the latest technologies, the staff are wonderful, and I always have a great experience.”
“My family finally found a good place for our dental work. Good equipment. Very friendly and well professional personal. Excellent service.”
“Very friendly and caring. The team did a great job of explaining what they were doing, asked constantly if I understood what was being done or had any questions. I really appreciated their attention to my comfort at all times.”
“Dr. Grass and the entire team are fantastic! Professional, kind, and truly committed to patient care. The clinic is spotless, modern, and welcoming making every visit a great experience.” — excerpt
“Very professional, friendly and took the time to explain all procedures to make sure I understood work to be done and why.”
“Everyone is very friendly and professional making sure I am comfortable with the whole process”
“Highly recommended! The staff are very professional, friendly and caring. The facility is bright, equipped with the latest technology and client comforts.”
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.