“The staff here go above and beyond. Great experience!”
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“The staff here go above and beyond. Great experience!”
“Have been going here for about 7 years. Incredibly professional and welcoming all at once. Our family has done a lot of dental work with this practice and truly can’t say enough positive things about them. Worth every penny.”
“Always a warm and professional office, and I really appreciate the early appointment times.”
“Dr. Graas and team are awesome! They provide kind, professional and very knowledgeable service. I always feel well cared for, they allow time for my questions or concerns, and I've never felt uncomfortable or unwelcome.” — excerpt
“Staff are pleasant to deal with, hygienists are well trained and very skilled, offices are equipped with the latest equipment. Dr. Graas is an excellent dentist.”
“The front desk staff are always cheerful and great you warmly. And my dental. Dr Graas and all hygienist are simply the best!!👍🏻👍🏻👍🏻 So happy with the team🥰🥰🥰”
“I've been seeing Mark for several years now. He's always been professional, caring, and personable. His work is perfect every time. Thanks again Mark”
“Lovely people and always a comforting experience. Detailed in explaining the cause and possible solutions.”
“Staff is amazing, very knowledgeable, caring and personable, my whole family is totally pleased with the care and service received”
“Great dental office, always enjoy my cleaning and check up appointments. The team is very friendly and knowledgeable.”
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.