“The dental care itself is excellent as Dr. Graas is very particular and experienced. However, I was disappointed by the lack of professionalism by the receptionist regarding patient privacy and respect.” — excerpt
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“The dental care itself is excellent as Dr. Graas is very particular and experienced. However, I was disappointed by the lack of professionalism by the receptionist regarding patient privacy and respect.” — excerpt
“The staff are very friendly and helpful with good communication. The highlight for me is that they actually keep appointment times so I don’t worry about waiting.”
“Been with this practice for over 40 years and have always experienced the best of care and concern and respect. I will be here forever.”
“Excellent clinic, staff very professional and friendly. I have been going here for over 20+ years.”
“Everything about the practices is very professional the ultimate in expertise, I would highly recommend Dr Graas”
“I’ve been seeing dr Graas since she was in Petro Canada place. Terrific dentist, wonderful staff and clinic location in eau Claire.”
“The staff and up-to-date facilities and technologies are awesome. They fully explain every step and procedure. Highly recommend this dental office that I first connected with 44 years ago!”
“I chose Eau Claire Park Dental for a few reasons: - Hard to beat that location! - The practice itself is beautiful and tastefully decorated and VERY clean. - The team is well educated and personable - they all played…” — excerpt
“Prior: The team here made me feel so welcome and followed up with a personal call - all this after a great session taking care of my dental troubles. Thank you all so very much! Feb.” — excerpt
“I had my first appointment with Eau Claire Park Dental and it was a wonderful experience. All the staff (front-end, hygienist and dentist) were kind, helpful, fun, gentle and very professional and educating.” — excerpt
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.