“Dr Graas and team has been wonderful to work with. Hard to consider any other practice after being a well taken care customer here since 2015.”
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“Dr Graas and team has been wonderful to work with. Hard to consider any other practice after being a well taken care customer here since 2015.”
“Nice friendly well trained professional staff, easy appointment bookings with email & text reminders. Excellent service”
“I was treated extremely well at Eau Claire Park Dental Clinic, even though I had never been there before. I experienced a welcoming, friendly atmosphere. I was very concerned about a front lower tooth that was falling apart rapidly.” — excerpt
“Never cared about my concerns or provided me with options.”
“The team at EPD was amazing! I truly can't say enough good things. I hadn't seen a dentist or had a teeth cleaning in over 10 years (I'm one of those that have a lot of anxiety with the dentist)…” — excerpt
“Beautiful clinic and outstanding service! Dr Grass is an exceptional dentist. I would highly recommend her”
“I have been a patient at Eau Claire Dental for many years. All the staff is wonderful and do address any concerns you may have. The clinic is so modern and up to date. Dr.” — excerpt
“Friendly staff and clean, new facility. Have been going here for years and always satisfied.”
“I went in thinking I needed to crown a front tooth, which I had been putting off for years. Dr. Graas took her time figuring out the best treatment for me and in the end not needing a crown and…” — excerpt
“I truly appreciate Dr. Graas’ expertise and patience. Recently, my crown came loose from the implant. Initially, it seemed impossible to screw it back. But she didn’t give up, and with her ingenuity and patience, she successfully placed it back…” — excerpt
These topics weren’t chosen by us — they’re what came up most across the 263 mentions we found and checked. Open one to filter the quotes above.