“Dr. Grass and the entire team are fantastic! Professional, kind, and truly committed to patient care. The clinic is spotless, modern, and welcoming making every visit a great experience.” — excerpt
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“Dr. Grass and the entire team are fantastic! Professional, kind, and truly committed to patient care. The clinic is spotless, modern, and welcoming making every visit a great experience.” — excerpt
“Very professional, friendly and took the time to explain all procedures to make sure I understood work to be done and why.”
“Everyone is very friendly and professional making sure I am comfortable with the whole process”
“I have been coming to see Mark and Dr Grass for many years and them and the entire particle are fantastic. They never insist on unnecessary procedures. the clinic uses modern technology, has comfortable chairs and I enjoy watching Netflix…” — excerpt
“Highly recommended! The staff are very professional, friendly and caring. The facility is bright, equipped with the latest technology and client comforts.”
“Always have a positive experience. Thank You”
“I recently had an exceptional experience at my dentist's office that I just have to share! From the moment I walked in, the warm and welcoming atmosphere made me feel right at home.” — excerpt
“As always, Laura greets you with a smile and answers any questions or concerns you have. Johanne was my hygienist. I have very sensitive gums and she did an excellent job, checked several times that I was comfortable, and gave…” — excerpt
“Good experience! Tooth restoration -went off well”
“Thank goodness for Dr. Graas and team. I broke filling off my front tooth and I quickly got an appointment to have repaired. I have been a patient for so many years; first with Dr.” — excerpt
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.