Privacy Policy of Shono

Introduction
Shono ("we," "our," or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect information from users ("you" or "your") while using the Shono service, a team engagement tool that integrates with platforms like Slack.

1. Information We Collect
We may collect personal information that identifies you directly or indirectly, including but not limited to:

• Account Information: Name, email address, and other contact details when registering for Shono.
• Communication Data: Messages and responses within Shono to enhance team engagement.
• Usage Information: We collect data about how you use Shono, such as features used and engagement trends, to improve our services.
• Slack Integration Data: Information from Slack, including user IDs and messages, is necessary to facilitate Shono's integration.

2. How We Use Your Information
We use the information collected to:

• Provide Services: Facilitate team engagement, challenges, and communication within your workspace.
• Improve User Experience: Analyze engagement trends to improve the efficiency and user-friendliness of Shono.
• Customer Support: Respond to inquiries and provide necessary support.
• Communication: Send updates, promotional materials, or service-related communications. You may opt-out at any time.

3. Data Sharing
We do not sell your personal information to third parties. We may share your information in the following cases:

• Service Providers: To trusted third-party partners who assist us in operating Shono, subject to confidentiality agreements.
• Legal Requirements: If required by law, or in response to valid legal processes.

4. Data Security
We take data security seriously and implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.

5. Your Rights
You have the right to access, update, or delete your personal information at any time. You can contact us for assistance with your data rights.

6. Data Retention
We retain your information for as long as necessary to provide Shono's services or as required by applicable laws. If you wish to delete your data, you can request this at any time.

7. Children’s Privacy
Shono is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify users through email or platform notifications.

9. Contact Us
If you have questions or concerns about our privacy practices, please contact us.