Mention hub

Ten example pages, one per kind of business

A mention hub is a page on the customer’s own subdomain that collects what third parties have written about them — reviews, press, community threads — sorted by what people actually talk about. One is shown in full below; the other nine are a click away.

What these are

Every business below is invented, and so is every quote, rating and topic. They exist to show the layout and the topic derivation working, and they are not customers, case studies or results.

A hub page, in full: Aurora Med Spa

96 mentions from Google, Yelp, RealSelf, press and a community thread, grouped into 6 topics that came out of the mentions themselves.

review.aurora-med-spa.example

Loading the page…

The top of a real hub page, loaded live. Open it to scroll the whole thing — the topic breakdown, the disclosure under the quotes, and the most-criticised block.

Open this pageIt opens on shonoai.com because there is no customer domain to serve it from yet. On a real hub this page is the root of review.theirdomain.com, and the only link back to us is the “Page by Shono” line in its footer.

The other nine

Same layout, six brand variables each. The topics under every name were derived from that business’s own mentions — nothing is a fixed list.

Harbourview Dental

dental practice · Lower Lonsdale, North Vancouver

103 mentions · rated 4.6 of 5

dental anxiety (30) · the hygienist (20) · getting an appointment (19) · insurance and billing (19)

Most criticised topic: insurance and billing

Would be hosted at review.harbourview-dental.example

Riverbend Physiotherapy

physiotherapy clinic · Riverbend, Edmonton

89 mentions · rated 4.9 of 5

home exercise programme (26) · explaining the diagnosis (25) · appointment length (22) · return to running (19)

Most criticised topic: appointment length

Would be hosted at review.riverbend-physio.example

Stonegate Optometry

optometry practice · Stonegate, Toronto

85 mentions · rated 4.7 of 5

the eye exam itself (28) · how long glasses take (23) · choosing frames (19) · dry eye treatment (18)

Most criticised topic: how long glasses take

Would be hosted at review.stonegate-optometry.example

Kingsway Veterinary

veterinary clinic · Kingsway, Vancouver

95 mentions · rated 4.5 of 5

end of life care (26) · handling an anxious animal (25) · cost of treatment (21) · explaining test results (21)

Most criticised topic: cost of treatment

Would be hosted at review.kingsway-veterinary.example

Northline Dermatology

dermatology clinic · Osborne Village, Winnipeg

101 mentions · rated 4.2 of 5

wait for a referral appointment (33) · thoroughness of the skin check (27) · explaining the risks (26) · the biopsy process (26)

Most criticised topic: wait for a referral appointment

Would be hosted at review.northline-dermatology.example

Lakeside Chiropractic

chiropractic clinic · Bedford, Halifax

79 mentions · rated 4.9 of 5

relief after the first visit (24) · not being oversold a package (22) · prenatal appointments (21) · appointment reminders (19)

Most criticised topic: appointment reminders

Would be hosted at review.lakeside-chiropractic.example

Meadowbrook Fertility

fertility clinic · Westboro, Ottawa

100 mentions · rated 4.3 of 5

how bad news is delivered (29) · cost transparency (26) · counselling and support (25) · continuity of care (24)

Most criticised topic: cost transparency

Would be hosted at review.meadowbrook-fertility.example

Foundry Massage Therapy

massage therapy clinic · The Forks, Winnipeg

88 mentions · rated 4.8 of 5

pressure being right (30) · the room and the noise (25) · follow-up stretches (20) · booking online (19)

Most criticised topic: the room and the noise

Would be hosted at review.foundry-massage.example

Cedar Naturopathic

naturopathic clinic · Kitsilano, Vancouver

87 mentions · rated 4.6 of 5

working with my family doctor (25) · length of the first consult (24) · cost of supplements (23) · evidence for recommendations (21)

Most criticised topic: cost of supplements

Would be hosted at review.cedar-naturopathic.example

What the same page does differently for each of them

Three things vary per business, and everything else is identical.

The topics

Derived from each business’s own mentions, in the words reviewers used. A topic appears once five different people have raised it, and at most ten are shown. A dentist surfaces dental anxiety and insurance billing; a med spa surfaces comfort during treatment.

The brand

Six CSS variables: colour, the readable text colour derived from it, a tint, the ink that sits on it, their typeface and their corner radius. Text colour is darkened until it clears the 4.5:1 contrast minimum, so a pale brand cannot make a page unreadable.

What the owner can change

Which mentions are featured in the quote stream — and nothing else. The rating, every count, every sentiment split and which topics exist are computed from all mentions, including the critical ones, and the most-criticised topic has its own block that cannot be removed.

Where it fits

What a page like this can and can’t do

It helps an assistant describe a business accurately, and confirm it once it is already a candidate. It does not by itself make a business a candidate — that still runs through Google Business Profile, the directories and review volume. It is a supporting lever, and we would rather tell you that now than have you discover it later.

What’s included at each tier