Privacy
What we collect, why, where it lives, and how to get rid of it.
Draft
What we collect
About your business: its name, city and neighbourhood, the category you fall under, and public information about it — your Google Business Profile, your public reviews, and your website.
About you: your email address, and your staff member’s if you invite one. Payment details go directly to Stripe; we never see or store a card number.
What assistants say: the full text of every answer we receive, stored exactly as produced. This is the bulk of what we hold, and it is what lets you check any number in your report.
Who else sees it
To ask a question, we send that question to the AI assistant. The question contains your city and your category — it does not contain your email, your account, or anything you have told us privately.
Our processors: Supabase (database and file storage), Vercel (hosting), Stripe (payments), Resend (email), Upstash (job queue), and the assistant providers themselves. Each sees only what it needs to do its job.
We do not sell your data, and we do not use one client’s answers to advise another beyond the aggregate category averages shown in every report.
How long we keep it
Stored answers are kept for as long as your account exists, because the historical record is what makes a trend meaningful — a report is only useful next to the ones before it.
If you cancel, your reports stay downloadable. If you ask us to delete your account, we delete your business record, your answers and your reports within 30 days, and tell you when it is done.
Your rights
Ask us for a copy of everything we hold about you, ask us to correct it, or ask us to delete it. Email us and a person will do it — there is no form to find.
We are based in Canada and subject to PIPEDA. If you are in the EU or UK, we will honour GDPR requests on the same terms.