“As always, Laura greets you with a smile and answers any questions or concerns you have. Johanne was my hygienist. I have very sensitive gums and she did an excellent job, checked several times that I was comfortable, and gave…” — excerpt
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“As always, Laura greets you with a smile and answers any questions or concerns you have. Johanne was my hygienist. I have very sensitive gums and she did an excellent job, checked several times that I was comfortable, and gave…” — excerpt
“Only proposes what you truly require.”
“Dr. Graas is the best dentist I've ever had. She is easy to talk to, puts you at ease, and takes the time to explain the situation. Most notably, Dr.Graas is gentle with the needle which is a huge plus…” — excerpt
“I had a fantastic experience at this dental office and it was so modern and clean inside! Joanne is an amazing dental hygienist! She was gentle, thorough, and took the time to explain everything, making my visit comfortable and stress-free…” — excerpt
“I’ve seen quite a few dentists over the years, and Dr. Graas is by far the best. She combines exceptional skill with a warm and caring approach, making each visit comfortable.” — excerpt
“Service is always excellent. Mark is my hygienist . He is always professional, very capable, friendly and knowledgeable. Dr Graas is my dentist, she is professional, friendly , well informed and willing to discuss all the possible solutions .”
“Staff is so friendly! And the hygienists are so gentle and tell you everything along the way! Best dentist around. Highly recommend booking with Mark for a cleaning!!”
“Very organized and efficient. Kept me in the loop as the examination proceeded.”
“Fluid courteous introduction to practice. Relevant questions answered. Positive experience.”
“Dr. Graas and team are absolute superstars! Very patient-friendly and always willing to discuss options with you. Appointments always start on time and they seem to be on top of all the latest techniques and innovations. Highly recommended!”
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.