“Lovely people and always a comforting experience. Detailed in explaining the cause and possible solutions.”
Reviews — sorted by what people actually talk about.
Reviewers consistently describe Eau Claire Park Dental as friendly, professional, and caring, with many patients staying loyal for years or even decades and bringing their families along too. Dr. Graas and staff members like Mark, Laura, Karly, and Johanne are frequently praised for their skill, gentleness, and willingness to explain every step and procedure clearly. People note the modern, clean facilities with up-to-date technology, and appreciate that appointments run on time and last-minute or emergency issues are often accommodated quickly. Many mention feeling genuinely listened to and comfortable, even those with dental anxiety. A small number of complaints appear, including one about a receptionist's handling of privacy and respect, and another about the practice not covering a dental plan some seniors rely on. Overall, the experience described is overwhelmingly positive.
“Lovely people and always a comforting experience. Detailed in explaining the cause and possible solutions.”
“My first two visits to Eau Claire Park Dental were great! Karly was my hygienist and took time to explain everything to me, made sure I was comfortable and did an awesome job with my cleaning. Dr.” — excerpt
“The dental clinic is very clean, warm and inviting environment. The staff are friendly. My hygienist is also very friendly, professional and patient. She made me feel at ease.”
“I have been going to see Dr. Graas and her team over the last decade and have always been remarkably impressed with their service. Their team is always professional and take the time to explain everything to me.” — excerpt
“Jenn is a wonderful hygienist and keeps my teeth healthy and looking great. She is very caring and attentive and always explains what she is doing and ensures I'm feeling comfortable. I actually look forward to my visits!”
“Have been coming here for four years now. It’s the only dentist office I stuck around with. Dr Grass is very patient, knowledgeable, skilled and caring. She’s a perfectionist which means you get the best quality product for the price…” — excerpt
“Never cared about my concerns or provided me with options.”
“The team at EPD was amazing! I truly can't say enough good things. I hadn't seen a dentist or had a teeth cleaning in over 10 years (I'm one of those that have a lot of anxiety with the dentist)…” — excerpt
“I went in thinking I needed to crown a front tooth, which I had been putting off for years. Dr. Graas took her time figuring out the best treatment for me and in the end not needing a crown and…” — excerpt
“For decades I have been a bit of a denti-phobe, and would get bad anxiety before dentist appointments. I have been coming to Dr. Graas for a few years; she is absolutely amazing, and I am so relaxed coming in…” — excerpt
1 of 37 mentions on this topic were critical. Eau Claire Park Dental has not written a response to this yet.
These topics weren’t chosen by us — they’re what came up most across the 262 mentions we found and checked. Open one to filter the quotes above.